We ask that all cancellations be made at least 12 hours before your scheduled session. This allows us to offer the spot to someone else and respect our facilitators’ time.

Cancellations made within 12 hours may be subject to a late cancellation fee or class credit deduction.

Yes. If a class is full, you can join the waitlist. If a spot opens, you will be notified automatically. Please be sure you are able to attend before joining.

All cancellations and rescheduling can be managed through your online account or our ZENDEN booking platform. If you experience technical issues, contact us as soon as possible.

We recommend arriving 10 to 15 minutes early to give yourself time to settle, ground, and transition into the experience.

Before your experience, you are welcome to enjoy a cup of complimentary tea or purchase a ceremonial cacao from our cacao and tea bar. Many guests find this helps deepen relaxation, presence, and emotional openness during their session.

After your experience, we invite you to spend time in our Quiet Study to reflect, journal, or simply rest before returning to your day. Integration is an important part of the process, and giving yourself a few moments afterward can significantly enhance the benefits.

We also encourage exploring back-to-back sessions when possible. Layering modalities such as movement followed by sound, or red light followed by meditation, can support deeper regulation, insight, and restoration.